Nothing is Sweet about Candy Bouquet!
If Candy Bouquet International has been around since 1989, why don't they have a standardized POS (point of sale) system for their franchisees?
They claim to spend millions on building their brand - but did you know that the name "Candy Bouquet" can be used by anyone! The trademark office denied their claim to the name - not once but twice! The only trademarks they own are their logo and a few slogans! The millions they spend is on selling more franchises seeing how the average life of a franchise is only estimated at 2.5 years! The attrition rate is also estimated at 60-70%! So many of the franchisees listed on the candybouquet.com locator are homebased businesses for which they work a real job because the Candy Bouquets do NOT support themselves!
The franchisees of Candy Bouquet are so despondent with the franchisor that they set up an independent association through the AAFD early last year! (Congrats on the AAFD awards!)The franchisees I've talked to complained of carpal tunnel and numerous other physical issues from making the bouquets due to repetive motion. The equipment referred to in the offering circular does less than 2% of the work and the rest is manual labor - hence the issues previously mentioned.
The only franchisees surviving the failing trend are those who have so diversified their stores as to NOT be dependent on the actual candy bouquets they were led to believe would carry their stores! Speaking of stores, did you know that there is no fixed model for a candy bouquet store? Go into any store, none are the same - so much for branding!
Candy Bouquet collects a monthly association fee which is a guaranteed revenue stream. Since so many franchisees struggle, a royalty wouldn't be profitable, so they offer a fixed fee. And not such a low cost franchise, none of the stores I spoke with were ever able to operate within the expenses indicated on the site. In fact, most owners are unable to pay themselves a salary or are able to afford employees!
Oh lets not forget the noncompete clause - no candy stores, floral shops and gifts stores. The franchisees claim they were never taught ANYTHING as to how to operate a floral shop or gift store. As far as candy stores are concerned, you don't need to buy a franchise for that - you can do it on your own. As for Candy Bouquet, my advice? Buy a video!












Another Reason........
To run from this franchise opportunity.
For the prospects, current and past franchisees who read this forum don't be suckered into this get rich quick scheme of MM's! After a franchisee in the far upper rural West decided to put a JC Penney catalog kiosk in her store, our wonderful franchisor blurts out that this is a wonderful opportunity for us all! She goes on to tell us that this was a "test" store and it has been successful. People who are ordering (yes online in a Candy Bouquet store) are now realizing the store has been there for just over two years and are now buying other products when they place their JCP orders and when they pick up their JCP orders at the franchisees store. Just amazing! Now, get this. The best part of it all, our wonderful franchisor won't disclose the test stores due to privacy but she has been negotiating the best deal possible with them for US! Therefore, for those who like to do their due diligence, shame on us! We just need to follow what our "Pied Piper" franchisor tells us to do. Boy will this lady just lead us all to our demise! Churner, churner, churner! We were informed that JCP has the information on the franchisee locations and if they feel we are in a good fit area to add a kiosk to our store, the wonderful opportunity will cost us $6,000! Boy, oh boy! We are in a downturn economy, most states are in a recession and now we have the opportunity to pay a "Big Box" the opportunity to take up square footage in our store! But need to mention, we may receive up to 12% of the sales made in our store and a small percentage if a person in our JCP territory orders online elsewhere! WOW! So, now we have the wonderful opportunity to offer everything from a lollipop, domestic house wares to lingerie - YES, we can now sell panties!!! Without disclosing the "test store(s)" we just need to forget about the costs of this opportunity. Never mind the sunk costs you already have but mostly just forget about the variable costs because if you follow MM's lead, you will just be successful. Upon doing my math and playing with the numbers by creating scenarios if I was to add a JCP kiosk to my store - approximate loss of $16 per $100 sale! Don't worry - have no intentions of doing such.
Just recently, we found out that the "test" store has only been doing this for 3 weeks and made a commission of $500 so far. And did not even know that she was a test store because she did this on her own! When doing the math, it will take about 2.5 years for the ROI which is the average lifespan of a Candy Bouquet franchisee. So guess it is a good fit there! Also, learned that JCP is closing down a good majority of their own catalog showrooms, saving them millions of $$$. Just go figure. Totally at a loss on how this is a good fit with the world’s largest (shrinking) candy store franchise????? Wouldn't it just make better sense to co brand us with Hershey’s, M&M Mars, or another well known chocolate/candy brand and hook us up with FTD and Teleflora for wiring services? Boy, oh boy oh boy.
But with all that said, this one is for Mr. Mufflerman, any Jiffy Lube franchisee and any Econolube franchisee:
What will the costs be to partner with any of you so that we can all get greased before we get screwed all the more????
Looking forward to your quotes, because the Snake Oil we bought into is drying up fast!
Franchisor not protecting the Brand?
For the BlueMauMau lawyers - is this a start of a class action lawsuit? Not protecting the brand that many invested in with this franchisor?
Well, I tried to post on the CBI forum with a legitemate business question with a suggested solution and was promptly censored.
This is the issue, OUR BUTTS ARE GETTING KICKED in the branding and name recognition category of delivered gift products.
I just received my new FTD catalog and much to my surprise guess what they are pushing for bosses day and Halloween????? A Candy Bouquet!!!! Just got my Flower Shop Network newsletter for October, Guess what was on the cover for Bosses day and Halloween????
You guessed it, A candy bouquet in a mug for bosses day, and a regular Candy Bouquet in a different container for Halloween!!!!! Guess what they call them??? Candy bouquets!!!!!
Last night while watching prime time television, I saw 2 beautiful commercials for Edible arrangements on CBS as well as changing the channel to HGTV at 9pm and seeing 2 more for sweetest and bosses day.
Am I the only one who is incensed by this outrage??? If we have 50 some members in this Association why are we not flooding her phones and e-mail demanding that something be done?
Is she really that powerful that all but a small handful of franchisees are afraid to speak out?
This is not being negative, this is seeing a real problem and addressing it. That is what good business is all about. MM is great at talking the talk, but I can't think of one instance where she has walked the walk. This is not being bitter, negative or whiney, This is a serious issue folks.
When large companies like FTD, PRO FLOWERS, 1-800 FLOWERS, TELEFLORA Etc. start throwing money into marketing these items it means there is money in them and they all want their piece. Sure they may not have as many cellos if any, and may not use the fancy piks and containers as we have been led to believe are necessary, But you know what folks, they have found a way to make them profitable and not so labor intensive so they can afford to market the heck out of them. The consequence you might ask? The most important one is it makes our bouquets obsolete, and too expensive to produce. Mainstream America is seeing these mass produced bouquets and are buying them and loving them!!! They never see ours because CBI does no marketing. No one knows our brand our logo and doesn't really care. They want a nice gift delivered at a reasonable price, wired for them anywhere in the country! As Clinton would say, "It's the economy, Stupid". People want value and convenience along with brand recognition for security. These companies all offer this.
C'mon folks, Is anyone out there in association land willing to stand up with me as the unified voice we joined for and tell Margaret ENOUGH IS ENOUGH! Her webinars and newsletters and cheerleading and blogging allday and selling Master Franchises which she seems to be so proud of Do nothing to make any franchisee a penny! Are we ready to reveal to her just who the association members are and that WE DEMAND ACTION!
If you feel this is negative, sorry, I call it just good business!
Anxiously awaiting to hear from all of you.
Not Protecting CBI Brand
Has anyone from corporate addressed the issue of FTD, PROFLOWERS, TELEFLORA, etc. selling candy bouquets? The problem is very real. It seems to me that the market is becoming over staturated with candy bouquets and if corporate doesn't start advertising or do something new and exciting it will eventually cease to exist. You can't keep selling franchises only to have them go out of business a year or two later. That's just bad business and it hurts everyone involved. My sales have plummeted since July. I was selling 20-25 bouquets a week and I'm down to just 5 or 6. It's been so bad that I've had to take a second job just to pay the bills. The grocery store in my town is carrying Candy Blossoms that sell for $19.99 - $29.99. Of course, they are not as nice as ours but they are selling. Every time I go in there they are putting out more. While our bouquets are absolutely beautiful with gourmet candies and chocolates, it seems to me that in this poor economy consumers are looking for an "affordable" bouquet with "favorite" candies. Even the local florist shop has a poster in the window advertising that they now carry candy bouquets. If I owned this franchise I would be very concerned. I would be doing everything possible to keep my franchisees in business. At the end of the day, if the franchisees don't do well, corporate doesn't do well.
CBI address the issue to FTD selling candy bouquets NEVER WILL!!
CBI is aware and of course never will respond directly to any franchisees that ask valid business questions concerning the FTD co-branding with Sweets in Bloom to drop ship candy bouquets.
Instead they are currently more worried about a new logo and a 20th anniversay for CBI. Will a new logo and 20th anniversary press release re-brand candy bouquet??? NO WAY!!! Re-branding will never work until candy bouquet international changes the company name to one that can be trademarked and a national ad branding campaign happens. Oh, but I forgot they cannot run national ad campaigns because they are an international company or so they tell their franchisees.
Like many have said before, anyone can open a candy bouquet store, and call it candy bouquet since the name candy bouquet cannot be trademarked. Not sure why the generic name candy bouquet is not made clear to prospective franchisees guess maybe it would cut into their sale of franchises.
Be careful when looking into this company from one who learned the truth the hard way. Just wish CBI would be more willing to work with their franchisees. Where is their advice during this economic downturn? Oh that's right, forgot they don't worry about their franchisees, how do I keep forgetting that one little important fact??
CBI Founder does address FTD issue on CBI Blog - My Bad my bad
A franchisee writes on CBI's Blog:
Hi Everyone
In the coupon section of our Sunday paper Sweets in Bloom had a full size ad. Not sure if it was just in our area or all over. Shows a picture of a candy bouquet one of the fakes. I hope a lot of people around here do not think ours look like that. Did any one else see that?
Margaret McEntire responds:
We haven't seen any. Through the years, they have brought more business to us than taken from us through their "enhanced photography". The actual arrangements are awful!
Another franchisee reports: At least they advertise
Another franchisee reports: They advertised here too
So what comes to my mind as a franchisees after reading the franchisers blog?
Here goes, this is what I think I read:
While Sweets In Bloom® has cobranded with FTD®, all the while calling their creations candy bouquets, our exclusive business trade name, CBI Founder reassures her franchisees with words of wisdom, that their "enhanced photography" brings CBI franchisees more business as the actual arrangements are awful!
Okay I'm suppose to THINK and be ENCOURAGED that Sweets In Bloom® IS actually HELPING ME by advertising in my exclusive territory, and their products are so awful that it will actually bring me more business. Okay did I get that right?
Is it just me, or is this a ridiculous thing to say to your franchisees? Shouldn’t the franchiser instead be helping the franchisees to combat this “one man show out of Ohio” from taking business from the franchisees that actually pay CBI monthly fees to make and sell candy bouquets? Please show me the ere’ of my ways! Yes I know I bought snake oil but obligated by my contract. Maybe I could have some peace of mind by just knowing it’s not me thinking the wrong way – but possibly corporate.
Oh well, guess maybe I will hurry on in to the store this morning, make a huge, huge, huge bouquet today and go play the “pay it forward” game. You know the new game CBI suggested, Tasty Tip #5, give your bouquets away in hopes it will bring more business your way. Anyone ever saw what an eaten candy bouquet looks like? Not sure why they would promote passing a bouquet to another person that some of the candy has been eaten.
Wait I have a better idea – do any of you lawyers like to barter? How about trading bouquets and baskets for legal services as all these CBI franchisees are so cash poor, but sure do know how to make beautiful creations. The holidays are fast approaching any takers???
Protected brand name
That should be clear in the Offering Circular.
Apart from that, having a trade name that cannot be protected is not the brightest business decision.
Paul Steinberg
Franchisee Attorney, New York City, Ph: 212-529-5400
Diluted
Read the offering on file, you'll see that the "trademarked" issue is diluted by CBI saying they have a trademarked logo - very deceptive since the words Candy Bouquet are included in that logo and would lead a perspective franchisee to think they are a trademarked company.
Trademark and Deception
Or you could just do the search yourself on the Trademark database and discover the truth.
Michael Webster, a franchisee attorney in Toronto, Ontario, who publishes a website on business opportunities and franchises, called "The BizOp News"
Re: Trademark and Deception
Thank you for your post. We have done that after becoming a frachisee. There was a good four or more years that franchisees were told that CBI was "working" on trademarking the name Candy Bouquet and they were led to believe that it would be trademarked even after it had been rejected. The unfortunate thing is that there are brochures, articles and few other marketing materials that have the trademark symbol after the name Candy Bouquet which misleads the prospective to believe that the name is trademarked. It is even that way on page ii of the UFOC, including 2008's UFDD after CBI was rejected by the trademark board, (TESS2.uspto.gov) saying the name was too generic. The verbage in the UFOC/UFDD is extremely confusing especially when you are contracted to call your store Candy Bouquet. They have trademarked the name Candybouquet.com - BUT - this franchisors home page is mostly franchise sales driven so it is practically useless for the franchisees.
Unfortunately the franchisor keeps slithering through with their deceptive tactics. The snake oil drama continues and too many unfornates on a daily basis.
Again, thank you.
Even more diluted
It's not till you arrive for CBI training do you really understand candy bouquet is not trademarked, thus rendering the generic term candy bouquet useless, the clincher is you are encouraged to call your business candy bouquet per the FDD. The majority of perspective franchisees who bought into CBI actually believed candy bouquet was a trademarked term its not until CBI lays the bomb on you during training week do you discover candy bouquet is not trademarked. Even lawyers are confused by CBI's deceptive words in the FDD about the candy bouquet not being trademarked. How is a regular Joe the prospective franchisee to understand? Once you find this out CBI will not allow you out of the contract even though you are merely in training.
How many people would check with the government to see if CBI actually trademarked the term candy bouquet if their brochures and UFOC/FDD led you to believe otherwise? Franchisee, after franchisee, after franchisee believed and trusted what they read from CBI to be true but in fact was not. Just where are the franchisee rights and how is it a franchisor could be allowed to get away with such deceptive tactics? You buy into a system who has fleeced you from the get go and are powerless just because you signed a diluted agreement. Franchisees have NO RIGHTS why is this allowed to happen?
Consider this, would you check to see if McDonald’s, Starbuck’s or Old Navy was a registered trademark with the government? No, you would trust that the franchise company you were buying into had protected their name and were honest about it. How many of you actually checked prior to purchasing your franchise that the business name was truly a trademarked name???
Searching for a solution that allows franchisees to nullify their CBI contract.
RE: Even more diluted
Considering Candy Bouquet has been around since 1989 makes one wonder why they are not trademarked, if not for the franchisee but for their own protection. CBI is planning a 20 year anniversary and will be coming out with a new logo. Guess what the new logo will tout once again the term candy bouquet. Again CBI fails to understand that we all need a brand name that is trademarked and others cannot call themselves.
Guess in 20 years Candy Bouquet has learned very little about promoting themselves as a brand since FTD now sells Candy Bouquets. So what if it hurts the bottom line of their franchisees. Candy Bouquet corporate doesn’t fail since they resell the territory when the franchisee fails and closes. Candy Bouquet just resells the territory again to a new franchisee and makes money off them until they fail, where it starts all over again.
How is this considered legal??? Just last year 222 CBI’s franchises closed according to their FDD. Don't understand the franchisor looses nothing.
Re: RE: Even more diluted
From what I have heard, I believe they have trademarked the name candybouquet.com and this is the name that will be on the new logo but, who wants their store front to be named candybouquet.com?
Re: Re: RE: Even more diluted
If the franchisor was smart, she would announce the 20 year anniversary with a new "trademarked" name for the franchise along with a new logo. She's already going to be sending out press releases. Why not make it something big and exciting? She could call it some kind of candy shop or gift shop featuring the original candy bouquet. I think one of the neatest names currently being used by a franchisee is "A Sweet Idea" featuring candy bouquet. Another name I like being used by a franchisee is "Gifts Delivered" featuring candy bouquet. Then you could offer any kind of candy or gift. She could have a new store layout, pos system, wire service, line of chocolates, etc. You've got to re-invent the whole thing, not just a piece of it. And there has to be something striking that catches people's attention. Candy bouquets are everywhere. Why should someone buy our candy bouquet over FTD's? There has to be something really different that makes the consumer want to pay almost twice the price. A new logo will do nothing to a stale company but a new name and expanded store concept will do wonders.
RE: Re: Re: RE: Even more diluted
Amen to that!!!
A new name trademarked name, logo, store layout, pos system, wire service; line of chocolates, all together would inject excitement into the whole system. It would for certain pull the system of franchisees back together.
Thing is CBI has already trademarked another name, A Candy Store with More, all they need to add is featuring the original candy bouquet...much like Cookie Bouquet/Cookies By Design has done. All corporate would need to do is complete the store layout, pos system, wire service, add a line of chocolates, and roll this plan out.
Candy Bouquet is going no where for their franchisees until the name is changed and a plan is set forth. Candy & fudge sales are how many franchisees currently survive.
Too bad corporate does not take suggestions from their franchisees who have been around the block a time or two.
Interesting
You be the judge.
http://arkansasmatters.com/media_player.php?media_id=163111
It really explains why this franchisor is eager for the franchisees to start using CandyBouquet.com as their logo. Will direct more traffic to her franchise sales driven website. Will the franchisees see an increase on online sales? Highly doubt it since many canned their EverMist sitelet and states that soon the franchisees will be taking holiday orders. The upcoming holidays should have been promoted well before Halloween. This franchisor either does not get it or really loves setting the franchisees up for failure. My humble opinion ** a lot of both!
Those bouquets that she is surrounded by for Christmas - last years!
Re: Interesting
Would like to make one thing clear. In order to order a Candy Bouquet, you can not order directly from the franchise home page. You have to go to the homepage then click on where to order, select the zip or state. Then select the city/town and if the franchisee has a sitelet/website you can order from there. If they don't have a sitelet/website, you have to call and order (just hope someone answers the phone). Too many clicks and cumbersome. So for a franchisor who claims to have used the internet for years, they are really behind the times for their franchisees.
Again, franchise sales driven not product driven!
Re: Re: Interesting
If the web site worked the right way a customer would place an order and it would be forwarded to the closest Candy Bouquet franchise. It would save our customers the $15 it costs to ship the oversized package.
ACBF
Have you joined the association? If not, email stacie@aafd.org.
Re: ACBF
I would join the ACBF in a heart beat if I thought my $200 would go to a good cause. As far as I can see, they've done nothing to benefit me or the other stores in my state. Why isn't the ACBF calling corporate and discussing the branding and promotion of the product? Candybouquet.com should be driving more sales to all of the franchises. Instead it's there to sell franchises. We aren't even provided statistics on our Evermist sitelets. How do we even know if anyone is clicking on them?
Re: Re: ACBF
They have been calling corporate and discussing all of those issues. They even got the franchisor to the table and she even came to their breakfast meeting at the convention. There is a good old saying - strength in numbers. Maybe Mr. Mufflerman and Mr. Webster could pipe in on how franchise associations work and the more members the merrier. If the membership would grow to 100 or more franchisees then this franchisor would have to start listening!
Contact Stacie Powers at the stacie@aafd.org.
Thank you.
Franchisee Association and Negotiation Training
The AAFD is considering a proposal by Mediation Works Inc to offer negotiation training to franchisee associations.
If you think that ACBF could benefit from expert negotiation training, you should make it known to the AAFD.
Michael Webster, a franchisee attorney in Toronto, Ontario, who publishes a website on business opportunities and franchises, called "The BizOp News"
Thank you Michael. Will look
Thank you Michael.
Will look into that with Stacie.
Yes, the more members the more negotiation leverage we as an association will have with CBI. My guess is right now there is approximately less then 500 franchisees. There may be 800 territories sold but that does not equate to stores/homebased units actually operating. Just think, last year there were 222 closures with 115 of those units being "terminated". Did CBI really terminate that many units for violating their agreements? No (and yes), from my understanding those franchisees could not be contacted because they closed up shop and just disappeared. How in the world do you lose track of that many franchisees who bought into this franchise organization? That is pretty frightening! And unfortunately that is what is happening in this organization! The franchisor needs to be held liable for what is going on out here in the "REAL WORLD"! Instead of changing a logo and trying to rebrand a brand that is not even branded, they should be more concerned with rolling out a viable business model and plan that will benefit all not one. They need to take care of their "in-house" / "dirty laundry" issues first! You can not continue to move forward while you sweep all your problems under the rug. It all starts at the top. The culture at the top needs to change.
This franchisor really knows how to play the carrot game and will continue to tell the franchisees - it's coming, we are working on it! Again, as the association grows in numbers, the more negotiation leverage we will have in making sure that what is coming actually happens and benefits all.
Any suggestions for value products?
Do you think $5 might be a good value price point? Can stores survive on that as a lead in product?
Re: Franchisor not protecting the Brand?
What a shame Candy Bouquet did not partner with FTD, PROFlowers, Teleflora, etc. Not only would the franchisees be busy all year long but Candy Bouquet would probably have sold more franchises too. It would have gotten the product/brand out there to the public and as a result more franchises would be sold. A good wire service is also necessary to be able to meet customers' demands. Customers don't want to be waiting 3-5 days for their bouquets to arrive. They want it there the next day. Since Candy Bouquet does not have a wire service of their own, the large floral companies could have provided it for them.
FTD Services
"What a shame Candy Bouquet did not partner with FTD, PROFlowers, Teleflora, etc."
Well said. It's not too late.
It IS too late ...
to brand something that nearly everyone is now doing. The time to have branded was years ago before everyone and anyone started making and calling their creations candy bouquets. Think about it, for fruit bouquets what comes to mind - Edible Arrangements, for cookie bouquets what comes to mind - Cookies by Design. After 20 years CBI should be the "go to" experts for bouquets, but a lack of true branding by the franchisor has led to the demise of its franchisees. Their lack of effort in brand development rather than franchise sales opened the door to the large companies like FTD that we now must compete against for business.
Re: CBI
The big difference between CBI, Edible Arrangements and Cookies By Design is that CBI is franchise sales driven and the other two are product sales driven. This franchisor could give a sh*t about the franchisees staying in their lack of system! No model, no system, no business plan, not branded, etc, etc, etc.......we all got suckered and bought snake oil! Read all the articles about this franchisor and you will see that all she cares about is selling franchises. Also, take a good look at her financials in the UFOCs/UFDDs and you will see that she puts nothing back into this franchise. She keeps it cash poor. That speaks volumes about this type of franchisor. Greed! Also, the warehouse sale says it again. No net 30, only cash, credit card or bank withdrawal. Seems to me someones cash flow is hurting. Won't even extend net30 to franchisees in a downturn economy and they are coming up on one of the biggest holidays of the year. Oh but having a sale on products that are already highly priced! What a franchisor :(((( always there to take your credit card.
The candy bouquet product itself is now just a mass market product. You can even buy them at Walmarts during Valentines! They are everywhere. Ours are just more time consuming due to the raw materials that are used. Take a good look at the copycats. They don't use all that cello. Theirs are full of candy, you can not eat the fluff that we are "directed" to use.
My biggest hope is that this franchise dissolves soon to save the existing and future zees from this financial nightmare.
Anything for money - right?
Oh - this is good as good as it gets. Candy Bouquet is now pushing franchisees to pay $6000 to put an JC Penny order kiosk in their stores! Revenues earned - estimated at 12% of the sale. When asked for the test market info, it was found to be the idea of a franchisee that the CEO swiped to make her own - only 3, yes 3 weeks after the franchisee contacted CB about permission to put a kiosk in her store!
How are sales tracked, commissions tracked and paid? But wait, the Candy Bouquet stores are expected to house all the crap these people order too! This takes up more floor space and eliminates jcp needs to house the products. Does this make the franchisee responsible for the quality of the product at delivery time? Responsible for returns? Processing credit cards? Handling delivery timeline issues? All very time consuming - but then again most franchisees don't draw a salary anyway, so what's a little more work right?
My question is why in the world would anyone put one of these kiosks in their store, thereby taking up valuable floor space, phone lines and that offers competing gift products when all someone needs to do is go to jcp.com and order online anyway? How many homes do you know of that don't have a pc to do this in the convenience and privacy of their own home dressed in their underwear if they choose? A $6000 computer station is all it seems to be.
Really, I think this is more proof that CBI has lost its focus on what the product truly is and how to brand itself in the marketplace. If they were smart, they would get jcp to put CB order kiosks in THEIR stores to support the franchisees. I wonder who would foot the bill for those kiosks and I'm sure JCP would want more than 12% to take orders!
Call me crazy, but I imagine
Former Franchisee
We are former Candy Bouquet Franchisee owners.
We invested in Candy Bouquet not knowing what we were getting ourselves into, after 3 years we knew we had to make the decision of getting deeper into debt or walking away with dignity. We chose the later, so do we regret having spent 3 years trying to build this business?, we would have to say no, because at the time this is what we truely wanted to be doing and we enjoyed it very much. We just did not have the finanical strength to keep going without going futher in debt.
Yes, there are many things that we could have done different, had we known. The economy was already slowing down when we decided to end our journey with CBI, so we feel we made a good decision by choosing the later. We do not feel like losers or quitters, because we know we gave it our best. We gained more knowledge along the way and had the opportunity of meeting some wonderful folks that were taking this journey with us.
Believe me it wasn't easy for us to say Goodbye, we invested a lot of money, time and effort and what we believed was a wonderful journey. We had to file bankruptcy to protect our personal assets from creditors, could this have be avoided, yes, if we had known how to run our business differently like many of you have learned to do.
As some of you are probably facing this decision yourselves right now rest assured if you choose to end this journey you are not losers. Don't allow this to stop you from making the decision that the best decision is ending this journey. It may not be easy for you, but believe me you will survive, we have. We have picked ourselves up and have moved on, has it been easy? no, but it has been easier than trying to hang on to something that no mater what you try, you know in your heart that it is time to move on.
For those of you that have the means of hanging in there, we commend you very much. You have taken the steps to be heard, so that there can be changes made for the benefit of the Franchisee and Franchisor relationship one day soon!
For those of you that may be new to this franchise, reach out to those that have been around for while and learn from them. We reached out a little to late for us, but we are where we need to be today and we have no regrets. We would like to send our best wishes to each and one of you. The holiday are approaching and make a mental note to yourselves that you will not be participants in this so called recession, get creative and you will have a prosperous holiday this season!
God Bless, you are all in our prayers and make it a prosperous journey!
Thank you...
For sharing your story. Hope more come forward to share the good and bad.
Been doing a lot of reading on Leadership in order to enhance my future career after Candy Bouquet - glad I'm still somewhat young!
In my opinion, what we are dealing with in this franchise is Pseudo-transformational type leader. The ones who say trust me and after we sign on only to learn they cannot be trusted. They seek power and positions even at the expense of their followers achievements (us franchisees). It is really interesting reading and scary at the same time. Add the word Narcissistic in the front of the above type of leader and it is even worse. Just think of Machiavelli (good reading too).
The only justice in the end, this type of leadership style will end up resulting in the demise of the organization.
Okay - back to reading!
Oh well......
No replies. That is okay - Mr. Mario will provide such.
Also, if you are a CB franchisee and not a member of the association, now is the time to really unify and make this franchisor get off the pot or just totally get out! She has sat on her "butt" and blogged our livelihoods away! IMHO she is no better then the Wall Street bankers - my guess is that about 85% of the franchisees that she sold franchises too are in major debt - lost their homes and/or claimed bankruptcy!
The cognitive dissonance within this franchise organization has to stop!
Again, MHO!
Hi
This post caught my eye because it mentions losing your home and claiming bankruptcy. I am a former Candy Bouquet franchisee and I lost my entire savings in trying to make my business work. I have filed personal and business bankruptcy and I lost my home as a result. I am now living with the fact that I am broke after being suckered into buying into a failing idea. I have been put on anxiety medication and have been treated for an increased heart rate. I am only 23 years old. If you are thinking of buying into this frachise, DON'T. It ruined my life.
candy bouquet franchise
Sorry about your franchising experience with Candy Bouquet. I have been seriously considering buying a franchise but not anymore. I was under the impression that the owner was a christian and seeking to help those like herself earn income while at home. I've read everything I could find on this franchise and must admit that the contract wasn't what I could bind myself to. Then I came across this site and the stories are horrible. I can't believe I even considered this franchise without further background check. This has been an eye opener for sure and I'm so sorry about your situation.
Re: candy bouquet franchise
What is really unfortunate is that this 23 year olds' situation is rampant within the franchise. IF you aren't already bankrupt, get out before you have to file. In my case I used up all my retirement savings and maxed out credit cards that are still getting paid off. Some Christian MM turned out to be. Sometimes it is a real good sign when someone is thumping their Bible too loud and and likening themsleves to Mother Theresa........run the other way!!!!!!
Re: Hi
Sorry to hear about all of your problems. The only positive is that you are 23, and have a lot of time to make it up. Many more are a lot closer to retirement, and lost their retirement money.
Re: Re: Hi
Well, I am glad to see that I am not in this boat by myself. Since I am only 23, I have returned to college and I guess am blessed that this happened to me at young age. I've never looked at it from that perspective and I do feel sorry for the people who spent their retirement on something that they were led to believe was going to benefit them. I guess the only thing that is hard for me is that my husband and I were blessed to own our own home and have a large savings at such a young age. We lost our savings and our home because of Candy Bouquet's dishonesty. It's like we took a giant step backwards. I mean we're renting again. And what has made it even more frustrating is that I see from Candy Bouquet's website that they now tell people that Candy Bouquet only does well as a home based business or as an addition to an already existing store. I opened as a store front selling Candy Bouquets exclusively. Its not fair that they knowingly did not tell me that my store would not make it and they do tell people that now. Its not fair that they neglected to tell me this on purpose just because they wanted my money. The Candy Bouquet staff seemed so nice when the whole time they were stabbing me in the back. My husband and I thought that we were doing something good for our family by investing our money in a business and I hate that it backfired on us. It's just that it would have been easier to deal with if I had lost it in a legitimate business attempt and not to someone who is only interested in selling franchises and not building a brand. Since we are so young, I know that we will recover one day and I hope that everyone else who has lost so much through this franchise as we have will have the chance to recover also.
Oh well....
Good for you MHO!
This has been a major problem for many years. Franchisees have spoken up, but have lacked the organization that is forceful enough to make CBI change. The ACBF is organized, but do not have the financial strength to do much.
Yes, dates were added to a few products, but the FDA has been changing date requirements. I highly doubt CBI had anything to do with the dates on the products. My money is on the FDA.
MM has found a money tree and it is in franchisees. The only way to make CBI listen is with money. If you are looking into buying a franchise or extending your contract...DON'T. If you own a franchise, only buy what your contract says you have to buy. Remember this economy is horrible. I wouldn't want to have to pay MM instead of a mortgage payment.
I do believe this blog is getting to MM. I bet she reads it every day. Speak up. Let her know. You do have the freedom of speech.
Success
Obviously, I got people upset with what would be assumed an attack on the association. I believe the association is meant to represent the majority, not the minority. I know that 3 of the board members have a successful business, but not because of being a "franchisee". They are successful because of their Webkinz, fudge, candy making, etc lines of business. By the time a franchisee comes to the association they have one foot in the poor house because it takes until then that they are in dire straights before they believe the people in the association are right about CBI. This is one of the reasons why there is turnover in the association. The same reason there is so much turnover in ownership of franchises.
Is the association making head way, I doubt it. Not because of the efforts of the members, but the lack of effort of the franchisor. I would get out all together. The only way to truly make CBI go away is to stop investing in the franchise. You are throwing your money away. If you join the association thinking they can help you dig out of a hole, they cannot. It is almost impossible to do that in any business.
I want people to think from their head and not their hearts. I know it is hard because I have been there. A few of the board members have not been there. They do not know what it is to walk away with a huge loss and no way to pay for it. So to the board members, no response is necessary, are you truly representing the majority or the minority?
It is a year of history making in politics. Please represent the majority. You don't have to prove it to me, just the people you represent.
Free Bird
Re: Success
We are trying to represent the majority, and believe we are certainly representing the majority that will talk to us. We recently conducted a survey of ALL franchisees in an attempt to understand what the franchisee's concerns were. If a franchisee refuses to participate or voice their concerns (if any), it is impossible for the ACBF to know what they are thinking, and unfortunately cannot voice their concerns.
I hope that more franchisees will see the benefit of the ACBF, and join BEFORE they are in dire straights. The more franchisees that join and the more input we get, will allow us to represent the franchisee population as a whole.
Re: Success
We are trying to represent the majority, and believe we are certainly representing the majority that will talk to us. We recently conducted a survey of ALL franchisees in an attempt to understand what the franchisee's concerns were. If a franchisee refuses to participate or voice their concerns (if any), it is impossible for the ACBF to know what they are thinking, and unfortunately cannot voice their concerns.
I hope that more franchisees will see the benefit of the ACBF, and join BEFORE they are in dire straights. The more franchisees that join and the more input we get, will allow us to represent the franchisee population as a whole.
Success
How are you going to get new members when I am almost sure that MM is not supporting the association to the new franchisees. We know they drink the koolaid then within a year the koolaid wears off. How are you going to get past MM? Being a part of training would be the best way, but we know that will never happen. So to those who are making it and a part of the association, what can you do to help on the ones in dire straights? Can you prove that it has worked on a franchisee that was in dire straights and are now financially viable? What is has been the benefit of the association? Give me something with substance.
I am not trying to tear into the association, but I think it is a lost cause. I am just realistic. I've always been told I tell it like it is.
Realistic Viewer
RE; Success
Benefit - unified voice to intimidate the crap out of the franchisor. Can we save your business? No, only you can do that. We provide support and other avenues to diversify as well as help with advertising and marketing ideas. The acbf already had one successful regional meeting and is working on doing more in other regions.
Another benefit - free half hour with a franchise lawyer to assist with the best way to handle your "dire situation".
The acbf just hired a great lawyer with "teeth" and with that said you never know what is around the corner!
RE; Success
Benefit - unified voice to intimidate the crap out of the franchisor. Can we save your business? No, only you can do that. We provide support and other avenues to diversify as well as help with advertising and marketing ideas. The acbf already had one successful regional meeting and is working on doing more in other regions.
Another benefit - free half hour with a franchise lawyer to assist with the best way to handle your "dire situation".
The acbf just hired a great lawyer with "teeth" and with that said you never know what is around the corner!
You are right...
about the association being a lost cause. Many of the board members attended the CBI convention and are very secretative about the results of the meeting with MM. This has been an ongoing issue, minutes of meetings are not put out in a timely manner if at all, the board rarely puts issues before the association to vote on, other meetings and agendas are followed and NOTHING is reported back to us. I for one am fed up with it!
And to top it off, when a franchisee posted on the association site that another franchisee had products to sell off from closing her CB franchise, she was literally attacked for doing so. Meanwhile, this has happened countless times by franchisees or franchisees, but yet Gerry Jo and Helen, seem to think they know it all and have become the new MM with threats about buying products.
Who in the hell would even know if anyone purchased anything - the exfranchisee isn't going to tell CBI!
By the way, I know for certain of other BOARD MEMBERS who have bought products off other closed up franchises in the past and the postings have been on the association site to help both sides of the fence.
Why all a sudden the rules are different? I think the board has sold us out and I for one don't trust them. They say one thing and do another. Candy Bouquet and the association set up to help legitimize it is a bunch of CRAP! What are you getting for you money? NOTHING! Just like the association fees paid to CBI - NOTHING!
It's all a waste of time and money! My advise - you won't need to join a stupid association if you don't buy this waste of a franchise concept.
Re: You are right...
I do not know who this is, but would love to chat with you about your misgivings with the ACBF.
I would also like to address some of your points:
1) I held up the notes with MM due to having no power after Hurricane Ike. The Board has procedures allowing members to comment on notes from meetings, and I was unable to respond for a couple of days.
2) The not about buying from an ex franchisee was meant to be cautionary to members. Although franchisees have purchased supplies from ex-franchisees, it is against our franchise agreement. Additionally, since the franchisee in question is under litigation with CBI, it was meant as a warning to protect you. You, of course, are free to do what you like.
3) Have you noticed that since our meeting with MM, the chocolate roses and cookies from disribution have expiration dates on the? Although a small step, this is a DIRECT result of our meetin with MM.
4) The Board member you are talking about did not resign in order to creat a quorum. She actually resigned for other reasons, and the spot was filled with an active member who was attending convention.
5) Since you are disgruntled, please feel free to run for a Board position in our upcoming election. You seem passionate about this.
Thank you,
Andy Lax
Treasurer, ACBF
Re: Re: You are right...
Andy, I would like to correct your misconception about MY resignation from the Board. I have not posted on here for about 6 weeks and didnt feel the need to do so until I started to be referred to in other people's posts. It is actually minor, however the facts that are being bantered about should be correct lest we be accused of being politicians. YES I did resign for the sole purpose of allowing my position to be filled by a convention attendee for purposes of a quorum at the Association Annual meeting. In fact you might remember that it was my suggestion to replace the Board Members that resigned prior to me with Convention attendees for the same purpose. I am going to guess that perhaps you just forgot this when you posted and didn't intentionally mean to mistate the situation. Perhaps things got confused because some on the Board took my questions and challenges to ideas personally and were happy to see me go. Make no mistake that as stated above....my reason for leaving was only to help with a quorum. As I write this I am still a franchisee with time on my contract and a member of the Association.
MBH
Re: Re: Re: You are right...
Thanks for the clarification Mary Beth. I agree it was your suggestion to replace you with someone who was attending convention in order to get a quorum. I just recall your reasons being more than that. That may have been one reason, burI do recall others that I would not like to discuss her as I believe they are personal and confidential issues related to you. I would like to honor that confidentiality. I would be more than happy to post these reasons with you permission.
Andy
Re: Re: Re: Re: You are right...
Andy, I'm not sure what your point is in insisting I had other reasons for resigning. Not sure what is in your minutes, however I know what I said and why. And actually my suggestion happened prior to my resigning when we were discussing the other two board resignations and how to handle them. My resignation was offered because I had 6 weeks left on my term with the Board (acccording to the By Laws) and knowing I was not interested in renewing my franchise contract when it expired I was not seeking another term on the Board. I understood the ByLaws and was aware of what was necessary regarding Board Member attendance for a General Association Meeting to take place during CBI Convention. It was that simple with no other reasons shared in confidence or otherwise. I really don't think its your place to insinuate there was any more to it when there was not.
MBH
Re: Re: Re: Re: Re: You are right...
There was no insinuation intended. In my opinion items shared in a Board meeting are not necessarily for public view. I recall exactly what you just said. You had sold a good portion of your territory, including your store. You just had back surgery, and were on a contract extension. Your heart was not into CB anymore, and accordingly you did not want to finish out your term, so you resigned.
Andy
So, What is your point?
For those reasons I chose not to renew my contract with CBI. I resigned from the ACBF Board early ( before my term expired) to allow a replacement to attend the Meeting in Little Rock. On the contrary I DID want to serve out my term as I was anxious to be involved in as much as I could have to help the Association till the end. Case closed. I real